Privacy Notice

Website this policy applies to: https://srsgb.net

At SRS GB, we are committed to protecting your personal information and respecting your privacy in line with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. This Privacy Notice explains how we collect, use and store your personal data when you visit our website or use our services.

Who We Are

We are Security Response Services GB Limited, based in Enfield. Our website is managed by Axisdata Creative. For any privacy-related queries, you can contact our Data Protection Officer (DPO) using the details below.

What Information We Collect

We may collect and process the following personal data about you:

Information you provide to us: When you fill out forms on our website or contact us directly (e.g. your name, email address, phone number, and any other details you provide).
Technical information: Details about your visits to our website, including IP address, browser type, and pages viewed.
Cookies: We use cookies to improve your experience on our website. You can find more information about this in our Cookie Policy.

How We Use Your Data

We use the personal data collected for the following purposes:

• To respond to your enquiries
• To send relevant information, updates, or notifications about our services
• To improve our website and services through data analytics
• To comply with legal obligations

Lawful Basis for Processing

Under the GDPR, we must have a lawful basis for processing your personal data. The lawful bases we rely on include:

Consent: You have given clear consent for us to process your personal data for a specific purpose.
Contract: Processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract.
Legal obligation: Processing is necessary to comply with the law (e.g. for tax or legal reporting).
Legitimate interests: Processing is necessary for our legitimate interests, provided those interests are not overridden by your rights.

Data Sharing

We do not share your personal data with third parties, except where necessary to fulfil a service, comply with legal requirements, or if you have given your explicit consent.

Data Security

We take appropriate measures to ensure your personal data is protected from loss, unauthorised access, disclosure, alteration, or destruction.

How Long We Keep Your Data

We will retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Notice. After this period, your data will be securely deleted.

Your Rights Under GDPR

Under the GDPR, you have several rights regarding your personal data:

Access: You can request access to the personal data we hold about you.
Correction: You can ask us to correct any incomplete or inaccurate information.
Erasure: You can request that we delete your personal data in certain circumstances.
Restriction: You have the right to restrict the processing of your personal data in certain situations.
Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
Objection: You have the right to object to certain types of data processing, such as direct marketing.
To exercise any of these rights, please contact our Data Protection Officer (DPO) at [email address].

Data Protection Officer (DPO)

We have appointed a Data Protection Officer to oversee compliance with this Privacy Notice. If you have any questions or concerns about how your personal data is handled, you can contact our DPO at:

Michael Tinton
260 Wenta Business Centre
Innova Park
Electric Avenue
EN3 7XU
Click here to email directly.

Complaints

If you believe your data protection rights have been breached, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues. You can contact the ICO at:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Phone: 0303 123 1113
Website: https://ico.org.uk/

Changes to This Privacy Notice

We may update this Privacy Notice from time to time. Any changes will be posted on this page.

Contact Us

If you have any questions or concerns about our Privacy Notice or the handling of your personal data, please contact us at:

General Information: Click here to email directly.
Privacy Information: Click here to email directly.
Office Telephone: 0208 050 4208